Privacy policy

Data controller

The controller of your data is Adam Szymański, running a business under the name PPHU INTO in Strzelin, Poland.

What data we collect and why

• Contact form and complaints: first name, e-mail address, phone number and the message, and the company name if you provide it. We use them to answer your enquiry, prepare an offer or handle a complaint.
• Phone and e-mail contact: the data you give us in a conversation or message, for the same purposes.
• Using the site: the server automatically records technical data such as the IP address, browser type and the date and time of the visit. They are used to maintain the site and keep it secure.
• Cookies: they remember your choices on the site; we describe them below.

Legal basis

We process data on the basis of Article 6(1) of the GDPR:

• point (a) (consent): when you send the contact form or accept additional cookies. You can withdraw your consent at any time; this does not affect the lawfulness of processing before it was withdrawn.
• point (b) (contract): when the contact concerns an order or entering into a contract.
• point (c) (legal obligation): when handling complaints and keeping the records required by law.
• point (f) (legitimate interest): replying to correspondence, keeping the site secure and establishing, pursuing or defending possible claims.

How long we keep data

• Data from the form and correspondence: until the matter is closed, and then for the limitation period of possible claims.
• Data related to complaints and warranty: for the duration of the warranty and the limitation period of claims.
• Data processed on the basis of consent: until it is withdrawn.
• Technical data in server logs: for a short time, usually a few weeks.

Who we share data with

We do not sell personal data. We may entrust it only to companies that help us run the site and our business: the hosting provider (Vercel Inc.), the service that sends messages from the contact form (Resend, Inc.), the e-mail provider, our accounting office and courier companies when shipping orders. We also share data with public authorities when the law requires it.

Some of these providers are based outside the European Economic Area, e.g. in the USA. Data is transferred to them only on the basis of a European Commission decision finding an adequate level of protection (EU-US Data Privacy Framework) or standard contractual clauses.

Cookies

Cookies are small files saved in the browser. Essential cookies are needed for the site to work. The others (functional and analytics) are saved only with your consent, which you give in the banner on your first visit. You can change your choice at any time with the “Cookies” button in the site footer or in your browser settings.

Content from other services

The site shows a Google Maps map and YouTube videos (in privacy-enhanced mode). When the map or a video loads, or you go to these services, your browser connects to the servers of their operator (Google Ireland Ltd.), which may save its own cookies and processes data according to its own privacy policy.

Your rights

In connection with the processing of your data, you have the right to:

• access your data and receive a copy of it,
• have your data rectified,
• have your data erased,
• restrict processing,
• data portability,
• object to processing based on legitimate interest,
• withdraw consent at any time,
• lodge a complaint with the President of the Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warsaw, Poland).

Do you have to provide data

Providing data is voluntary, but without an e-mail address or phone number we won't be able to answer your enquiry or handle a complaint. We do not make automated decisions about you and we do not profile data.

Changes to the privacy policy

The policy may change, e.g. when we add new features to the site or the law changes. The current version is always available on this page, and the date of the last change is given at the top.